great printer revolt 2010

Yesterday was Administrative Professionals Day. Unfortunately yesterday was also a very frustrating day for our administrative professional, Teresa. The printers decided to revolt in what will forever be remembered as The Great Printer Revolt of Administrative Assistants Day 2010. (And when you're in publishing, printers are essential.) But Teresa stayed tough and demonstrated extraordinary heroism, tenacity, and perseverance in the face of adversity.

The Series of E-mails
9:04 a.m. - JAZIZ* has an error and will not print at the moment.  After turning OFF and back ON several time, I am calling 3900.. Please print to Damascus in the meantime.  Thanks.

9:41 a.m. - I believe we are back in business.  At exactly 9:45 we will all stop what we are doing, say a prayer and hope the blasted thing works.

9:59 a.m. - Good news: JAZIZ is working
Bad news: DAMASCUS* is NOT working
We have unplugged it and Helen has graciously agreed to plug back up in 20 minutes.  Hopefully that will work.
 *our printers' names come from the Bible
12:52 p.m. - JAZIZ has the definite potential of actually working properly at this point;  however, please do not hold me to that statement.  Try it at your own risk and let me know if there are problems.  If there ARE problems - you might be safer to call or e-mail me than to tell me in person!  (just kidding????)

1:27 p.m. - Damascus is not working.

1:56 p.m. - Tech support has requested an engineer to come up and check our printers - FINALLY.  Just print wherever you can.

3:09 p.m. - Rick says printers are ready to print.

4:00 p.m. (Facebook) -I am thankful for all my LifeWay friends who have been so understanding during "The 2010 Printer Revolt" day. I love the people I work with.

By the end of the day, we were back in business. So I did what seemed most appropriate: I made her a Certificate of Awesomeness … and I even framed it! (And there's a laser printer in the background.)
I appreciate Teresa because every morning when she walks by my office she says hello. When I need to fax something, she does it for me (fax machines are before my time … I always mess it up.) She stops what she is doing to show me how to clock my vacation time, and she was extremely sweet to me on my birthday when it wasn't the best birthday ever.

This morning I got to work early to try to sneak this onto Teresa's wall or something, but Kimber (her cubicle neighbor) was already there (she always beats me to work!) so I tried to anonymously just place it on her desk. I was afraid Kimber would see me through the reflection in the window or something. By mid-morning Teresa was asking about it (I tried to act like I didn't know what she was talking about, but I wasn't very good at it). I thought maybe Kimber had given me up, but (see comments) it was Jeff!


  1. Oops, it was me. I didn't realize that it was supposed to be anonymous. Teresa called me and I told her that it sounded like something you would do.

  2. Certificate - great idea. May we never forget the Printer Revolt 2010.


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